Why FixASB is about shared public spaces
FixASB is designed around a simple idea: people should be able to use and enjoy shared public spaces without persistent anti-social behaviour making those places feel unsafe, intimidating or unusable.
That focus matters because anti-social behaviour can mean many different things in different contexts. FixASB is not intended to become a general-purpose platform for reporting every disagreement, nuisance or troubling interaction between individuals. Its purpose is narrower: to help identify and build a clearer picture of problems affecting places that are shared by the wider community.
These might include streets, parks, town centres, shopping areas, transport hubs, public car parks, playgrounds and other places that people routinely pass through, visit or rely upon. We specifically incorporate a range of issues and locations from the inner city through to rural countryside.
Problems in these spaces can have an impact far beyond the people directly involved in a particular incident. Persistent intimidation outside a parade of shops may discourage customers and residents. Repeated disorder in a park can prevent families from using it. Groups causing problems around a station or bus stop can affect hundreds of people who simply need to get to work, school or home.
Anti-social behaviour in the countryside can have a serious impact on rural communities, where police and other first responders may be distant and where such issues can cause a serious impact on the quality of life.
Often, no single incident captures the full problem. What matters is the pattern, persistence and cumulative impact on a place and the people who use it. FixASB is intended to help make those patterns easier to see.
What FixASB is not for
That means there are important boundaries around the service.
FixASB is not intended for behaviour that is confined entirely within a private home, including disputes between members of the same household. Nor is it designed as a platform for domestic disputes, relationship breakdowns, neighbour disagreements that are essentially personal in nature, or ongoing conflicts between identifiable individuals where there is no meaningful impact on a shared public space.
Those situations may be extremely serious. Some may require urgent help from the police, a local authority, a landlord, a housing provider, a specialist charity or another appropriate service. They simply require a different response from the one FixASB is designed to provide.
Similarly, FixASB should not be used as a way of pursuing a personal grievance against another person. The focus should be on what is happening in a place and how it affects the wider community, rather than on naming, accusing or building a case against a particular individual.
A place-based approach
This distinction is central to how FixASB works and how it makes a positive contribution to public safety and quality of life.
We are interested in questions such as: Is a particular street repeatedly affected by disorder? Is a park becoming difficult for residents to use? Are businesses and visitors experiencing the same problem around a town centre location? Has an issue persisted despite repeated reports?
Looking at anti-social behaviour through the lens of shared places can help turn isolated experiences into a clearer picture of what is happening.
FixASB exists to help people describe those problems responsibly, demonstrate their cumulative impact and support earlier, better-informed action.
Our focus is on persistent problems in shared public spaces - where we can make a difference.
